Activate your Magnet Verakey

To help you get started, here are some of the key steps you need to take in order to set up your Magnet Verakey device.

1. Confirm items for setup:

You should have in your box the following elements:

  • Verakey device
  • Power adapter
  • Cat5 ethernet cable

If you do not have these items in your box, please submit a support ticket so we can resolve the issue.

2. Configure your device:

We offer two types of network configuration for our customers:

  • Wireless*
  • Ethernet

*Please check the bottom of your VeraKey for a QR code with wireless connection information. If your VeraKey has this QR code, then you may proceed with the Wireless Network Configuration instructions provided in the Verakey Installation Guide.

Example of a Verakey wireless network configuration label

If you do not have this QR code or do not want to use a wireless network for initial configuration, then please use the VeraKey Installation Guide.

Magnet is dedicated to your success

When you purchase Verakey, you obtain more than just the product. You have access to a variety of services provided by the Magnet Customer Success organization which focuses on the outcomes for each individual customer and their investigative needs. We offer services such as:

Get started with your Verakey today!

Support Hours:

Support is available Monday – Friday, 8 a.m. – 5 p.m. U.S. Eastern Time, excluding U.S. national observed holidays.

Contact the Magnet Customer Success via the Support Portal.